1. INFORMATION WE COLLECT
We collect information you provide directly to us when you use our service:
- Contact Information: Phone numbers, usernames, email addresses
- Console Data: Screenshots, status information, account details
- Payment Information: Preferred payment methods, transaction details
- Technical Data: IP addresses, browser information, device details
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and verify console account submissions
- Facilitate transactions between buyers and sellers
- Communicate with you about your submissions
- Process payments and transfers
- Maintain security and prevent fraud
- Comply with legal obligations
3. DATA STORAGE AND SECURITY
We implement appropriate security measures to protect your personal information:
- Data is stored in encrypted format
- Access is restricted to authorized personnel only
- Regular security audits and updates
- Secure file upload and storage systems
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure.
4. INFORMATION SHARING
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- When required by law or legal process
- To protect our rights and prevent fraud
- With your explicit consent
- To complete transactions (payment processors, etc.)
5. DATA RETENTION
We retain your information for as long as necessary to:
- Complete transactions and provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Typically, we retain data for a minimum of 3 years after the last transaction.
6. YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your information
- Data portability (receive your data in a structured format)
To exercise these rights, contact us through our platform.
7. COOKIES AND TRACKING
We use minimal tracking technologies:
- Essential cookies for site functionality
- Session storage for form data
- Local storage for user preferences
We do not use third-party analytics or advertising cookies.
8. THIRD-PARTY SERVICES
We may use third-party services for:
| Service | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Transaction processing | Payment information, transaction amounts |
| Email Services | Communication | Contact information, messages |
| File Storage | Document storage | Uploaded files, screenshots |
9. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. CHILDREN'S PRIVACY
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us through our platform or using the contact methods provided on our website.